Terms of service

Welcome to HoltAtelier

The terms “we”, “us” and “our” refer to HoltAtelier, a brand operated by SIA Yappy Kids, a company registered in Latvia.

HoltAtelier operates this website and online store, including all related information, content, features, tools, products and services (collectively, the “Services”) to provide you with a curated shopping experience focused on thoughtfully designed children’s furniture.

This website is powered by Shopify, which enables us to offer the Services to you.

All purchases made through this website are made directly from SIA Yappy Kids.

These Terms of Service (“Terms”), together with any policies referenced herein, describe your rights and responsibilities when using the Services.

Please read them carefully, as they include important information about warranties, limitations of liability, and applicable law.

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use our Services.

SECTION 1 — Access & Account

By using our Services, you confirm that you are at least the age of majority in your country of residence, or that you have obtained parental or legal guardian consent where required.

To place an order or access certain features, you may be required to provide information such as your email address, billing, payment, and shipping details. You confirm that all information provided is accurate, complete, and current.

You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account. Accounts may not be transferred, sold, or assigned to another party.

SECTION 2 — Our Products

We make every reasonable effort to display product descriptions, images, and specifications as accurately as possible. However, colours and appearance may vary depending on your device, screen settings, and lighting conditions.

We do not guarantee that the appearance or quality of products will meet individual expectations or exactly match how they appear on your screen.

Product descriptions, availability, and pricing are subject to change without prior notice. We reserve the right to discontinue or limit the quantity of any product at our discretion.

SECTION 3 — Orders

By placing an order, you submit an offer to purchase products from SIA Yappy Kids. We reserve the right to accept or decline any order at our discretion.

An order is considered accepted only once payment has been received and the order has been confirmed. Once an order is accepted, cancellation requests may not be possible.

If an order is modified, delayed, or cancelled, we will attempt to notify you using the contact details provided at checkout.

Returns and exchanges are governed exclusively by our Refund Policy.

All purchases are intended for personal or household use only and may not be resold or exported for commercial purposes.

SECTION 4 — Prices & Billing

Prices shown on our website are displayed in the applicable currency and include VAT where required by law. Shipping costs, customs duties, and import taxes (if applicable) are shown at checkout.

Prices and promotions may change without notice. The price charged will be the price displayed at the time your order is placed.

You agree to provide accurate and complete payment information and confirm that you are authorised to use the payment method provided.

SECTION 5 — Shipping & Delivery

Delivery times provided are estimates only and are not guaranteed. Delays may occur due to factors outside our control, including carrier delays, customs processing, weather conditions, or peak periods.

If an order is lost or damaged in transit, please contact us and we will work with the carrier to resolve the issue in accordance with applicable law.

SECTION 6 — Intellectual Property

All content available through the Services — including text, images, designs, logos, videos, and trademarks — is owned by or licensed to HoltAtelier brand run by SIA Yappy Kids and is protected by applicable intellectual property laws.

The Services are provided for personal, non-commercial use only. Any unauthorised use, reproduction, or distribution of content is prohibited.

“HoltAtelier” and related brand elements are trademarks of SIA Yappy Kids. Shopify and its logos are trademarks of Shopify Inc.

SECTION 7 — Optional Tools

We may provide access to third-party tools or services. Such tools are provided “as is” and “as available” without warranties of any kind. Use of third-party tools is at your own risk and subject to the third party’s terms.

SECTION 8 — Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of third-party websites.

SECTION 9 — Relationship with Shopify

Our online store is hosted on Shopify. While Shopify provides the technical platform, all sales and transactions are conducted directly between you and SIA Yappy Kids.

Shopify bears no responsibility for products sold through this website, and you release Shopify from any claims arising from transactions made on this store.

SECTION 10 — Privacy

Personal information collected through the Services is handled in accordance with our Privacy Policy.

Because the Services are hosted by Shopify, certain data may also be processed by Shopify and its partners in accordance with their privacy policies.

SECTION 11 — Feedback

By submitting reviews, comments, or other content, you grant SIA Yappy Kids a non-exclusive, royalty-free licence to use such content for marketing and operational purposes, provided you have the rights to share it.

SECTION 12 — Errors & Inaccuracies

We reserve the right to correct errors, inaccuracies, or omissions related to product descriptions, pricing, availability, or other content at any time without prior notice.

SECTION 13 — Prohibited Uses

You agree not to misuse the Services, interfere with their operation or security, infringe intellectual property rights, upload malicious code, or engage in unlawful activities.

SECTION 14 — Disclaimer of Warranties

The Services are provided on an “as available” basis. We do not guarantee uninterrupted or error-free operation.

Nothing in these Terms limits or removes mandatory consumer rights provided under applicable law.

SECTION 15 — Limitation of Liability

To the fullest extent permitted by law, SIA Yappy Kids shall not be liable for indirect or consequential damages arising from your use of the Services.

SECTION 16 — Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in effect.

SECTION 17 — Entire Agreement

These Terms, together with referenced policies, constitute the entire agreement between you and SIA Yappy Kids regarding the Services.

SECTION 18 — Governing Law & Jurisdiction

These Terms of Service are governed by and construed in accordance with the laws of the Republic of Latvia and applicable European Union regulations.

Nothing in these Terms limits mandatory consumer protections applicable in your country of residence.

SECTION 19 — Changes to Terms

We may update these Terms from time to time. Changes will take effect once published on this page. Continued use of the Services constitutes acceptance of the updated Terms.

SECTION 20 — Contact & Legal Information

For questions regarding these Terms, please contact us at:

Email: info@holtatelier.com

Legal entity:

SIA Yappy Kids

Registration No: LV40103862792

VAT No: LV40103862792

Legal address: Zemitāna iela 9, Rīga, LV-1012, Latvia